Table of Contents
DOCSYAKSHAVER - SUPPORT
YakShaver - Support
Community Support
Community support is available via our Discord server. For general assistance, please post in the 💬 #support
channel.
To report bugs or request features, use the #feedback
channel on Discord or email us at support@yakshaver.ai. To help us route your request effectively, include the request type and the recording tool you are using, for example:
- Subject:
🐛 Bug – Unexpected logout after session timeout
- Body:
I am using Teams as a recording tool…after xxxx situation, I had yyy problem, and I tried zzz to resolve it.
General Support
All users have access to community support. Customers on the Growth and Enterprise plans receive priority support.
For full details on available plans, visit our pricing page.
Priority Support
Enterprise and Growth customers can reach our support team directly at support@yakshaver.ai.
Alternatively, SSW provides over the phone support for YakShaver enterprise customers.
🕘 9:00 AM – 6:00 PM AEST
Last updated: 21 May 2025