Community support is available via our Discord server. For general assistance, please post in the 💬 #support channel.
To report bugs or request features, use the #feedback channel on Discord or email us at support@yakshaver.ai. To help us route your request effectively, include the request type in the subject line, for example:
🐛 Bug – Unexpected logout after session timeout✨ Feature Request – Add markdown export optionAll users have access to community support. Customers on the Growth and Enterprise plans receive priority support.
For full details on available plans, visit our pricing page.
Enterprise and Growth customers can reach our support team directly at support@yakshaver.ai.
Alternatively, SSW provides over the phone support for YakShaver enterprise customers.
🕘 9:00 AM – 6:00 PM AEST