DOCSFAQ

FAQ

Q: I've just created a Work Item, what do these buttons do?

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Figure: "Work Item Created" card

A: It's actually pretty simple!

  • Open Work Item: Opens the issue in your preferred browser.
  • Move Work Item: If you created a work item in the wrong project, it allows you to move it to the right project.
  • Close Work Item: If you created a work item by mistake, it allows you to close the work item.

Q: Why are so many people CC'd on my Work Item?

A: When a work item is created, anyone mentioned in the transcript is automatically added to the conversation. For project-related items, the Primary Contact and all Project Members are also tagged to ensure visibility and alignment across the team.

Q: Why are my GitHub issues being created by YakShaver instead of my account?

A: To create and edit issues under your GitHub account, you'll need to connect your GitHub account to YakShaver. This ensures issues are properly attributed to you and gives you full editing capabilities. See Connect your GitHub account for setup instructions.

Last Updated: 11 February 2025