SSW General Manager Talks AI and YakShaver at CompTIA
Last month, our General Manager, Ulysses, had the opportunity to speak at the CompTIA conference about how SSW is creating AI agents like YakShaver. The talk focused on how we’ve used AI to simplify task delegation and issue reporting, making it more accessible and efficient for everyone on the team, from designers to developers. One of SSW's lead designers, who wasn’t initially familiar with AI or its capabilities, was especially impressed by the "one and done" nature of AI tools like YakShaver. At SSW, YakShaver has become an essential tool...
Figure: Ulysses on the panel at CompTIA
We often have several Sprints running simultaneously across different projects and teams, with only a few senior managers overseeing them. YakShaver automatically routes tasks to the right people, cutting down on the back-and-forth during Sprints, which everyone appreciates. What made Uly’s talk stand out was showing that AI doesn’t have to be complicated—it can work quietly in the background, improving workflows without requiring technical expertise from users. Uly shared real examples from our team, highlighting how AI has streamlined our processes without adding complexity. The response at CompTIA was positive, with many attendees eager to learn how they could adopt similar approaches in their own projects.
For us, it was a great opportunity to show how AI can be practical and useful, making every day work easier without being overwhelming. YakShaver is just one way we’re achieving that, and it was exciting to share our experience with a wider audience.
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How Much Time Does YakShaver Save?
Creating a high-quality work item, bug report, or PBI that meets the Definition of Ready in a Scrum project takes 30 minutes on average*. This includes writing clear descriptions, acceptance criteria, and relevant details, along with refinement meetings and collaboration time, which typically account for 30–50% of the total effort. Complex items may take 6+ hours, especially if they require deep technical discussions or dependencies on other teams.
YakShaver cuts down the time needed to create a Work Item by handling the heavy lifting with AI. Each Work Item saves around 30 minutes on average. This helps teams focus more on refining tasks in meetings and ensures items meet the Definition of Ready faster. Even complex items that require deep discussions or dependencies can be completed in less time, improving overall efficiency and collaboration.
You can learn how much you can save for your own company by checking out our ROI Calculator
Figure: Our ROI Calculator
Introducing YakShaver Anywhere!
Spotted a bug but don't have YakShaver installed? No problem. With YakShaver Anywhere, you can now shave issues directly from your browser — no desktop app, no extension, nothing to install!
Figure: Find the "New Shave" button
How it works
- Click the New Shave button in the top right, then select Shave in browser
- Pick your project and hit Record — choose the screen, window, or tab you want to share, and a short countdown gives you time to get ready
- Show the problem and talk through it, just like you would explain it to a teammate
- Optionally add written notes for extra context, then submit
From there, the AI agent takes over. It analyses your recording, follows your project's skill (your team's instructions for how work items should be written), and drafts the work item for you. Best of all, you can watch the agent work live — investigating, reasoning, and writing in real time, right in your browser.
Why you'll love it
- Zero setup — works on macOS, Windows, and Linux in any modern browser
- More ways to capture — record your screen, film with your camera, or upload an existing video
- Work items done right — the agent follows your project's skill, so every item lands in your backlog meeting your team's standards
Ready to shave?
Log in at yakshaver.ai, hit New Shave, and choose Shave in browser. Your next bug report is one recording away. 🐂